Job Summary
We are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.
Key Responsibilities
Manage and maintain office/store IT systems, including network, hardware, and software
Ensure IT security, including data protection, access control, and cybersecurity measures
Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations
Provide technical support and training to employees on IT systems and tools
Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores
Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
Monitor system performance, identify potential issues, and implement proactive solutions
Develop IT policies and best practices to ensure efficiency and security compliance
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field
4+ years of experience in IT support, system administration, or network management
Strong knowledge of networking, cybersecurity, and IT infrastructure
Experience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT tools
Hands-on experience with POS systems and retail IT operations is a plus
Strong troubleshooting and problem-solving skills with a customer-focused approach
Ability to work independently and support multiple locations
Preferred Qualifications
Experience in the retail or beauty industry
Familiarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutions
Bilingual in English and Korean is a plus
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