Job Description
Job Title: Field Community Manager
Reports to: Area Director
Company Overview DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Field Community Manager, you will influence and guide the experience for those that visit a DTN owned or managed community.
Job Summary As a Field Community Manager, you are the on-the-ground leader supporting multiple communities with the DTN Portfolio. Acting as an extension of our regional and on-site teams, you'll step in to provide operational leadership, team development, and exceptional service wherever needed. Through DTN's core values, you'll ensure that each community you visit reflects our brand promise of excellence, satisfaction, and memorable resident experiences. You will be a brand ambassador - an adaptable and resourceful leader who upholds DTN standards while inspiring teams and driving results across a variety of locations.
As a Field Community Manager, your primary responsibilities include: - Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
- Provide on-site leadership and operational support to communities as assigned, including short-term management coverage, training, and performance coaching
- Partner with on-site teams to meet property objectives related to occupancy, resident satisfaction, and financial performance
- Train, mentor, and develop team members to strengthen leadership and operational excellence across the portfolio
- Identify areas of opportunity for growth and implementing strategies to meet those goals with collaborative teamwork from Area Directors, Ownership and support staff
- Support marketing and leasing initiatives to ensure each community's advertising and outreach aligns with occupancy and brand goals
- Maintain a working knowledge of each local market, including competitive analysis and macro performance trends
- Through the eyes of our residents and owners maintain curb appeal and property pursuant to annual operating budget and capital plans
- Collaborate on planning and execution of capital projects within assigned properties
Core Candidate Qualities: - Track record in a leadership role within property management
- 3+ years of experience in property management
- Financial acumen with experience managing to a P&L statement
- High adaptability and comfort working in different environments with diverse teams
- Positive, solution-focused attitude and willingness to "jump in" wherever needed
- Desire to provide great customer outcomes
- An eye for detail- Our properties and team members are representing the brand
- Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint. Experience using an industry software is preferred
- Can do attitude- Willingness to take on various roles as may be necessary to achieve property goals
- Availability for periodic travel, including some evenings and weekends as business needs require
- Reliable transportation to get to work daily and to conduct daily job responsibilities
Benefits: - Health, Vision, and Dental Coverage
- Competitive 401K package
- Paid Time Off
- Paid Holidays
- 8 Hours Paid Annual Volunteer Time
- Education Reimbursement
- Mileage Reimbursement
- Rental Discount at Select DTN Properties
- Ongoing Training, Mentorship and Job Shadowing
- Growth Opportunity
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
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Job Tags
Full time, Temporary work, Local area, Afternoon shift,