Job Description

Who We're Looking For: 

This is a 100% remote position . 

LeadingReach is seeking a highly motivated, tech-savvy, and outgoing Business Development Representative (BDR) to join our dynamic team. If you’re energized by creative problem-solving, have a knack for connecting with people, and are hungry to launch your sales career, this is the role for you.

This role is ideal for someone looking to accelerate their career in SaaS sales. High performers in this position have successfully grown into Account Executive and Sales Operations roles.

Who We Are: 

LeadingReach is a health-tech SaaS company transforming how healthcare manages patient care. 

Headquartered in Austin, Texas, our HIPAA-secure platform helps providers seamlessly refer patients, share clinical documentation, and communicate digitally—no more faxes or phone tag. We’re proud to support better outcomes for patients and providers alike.

About The Role:

As a BDR, you'll support the Sales Team's revenue efforts by conducting outbound calls to set up meetings, initial sales qualification and end user verification calls. This role requires knowledge of the healthcare industry and the LeadingReach product and sales operations.

To be successful in this role, you should have previous experience developing leads into promising sales opportunities while consistently achieving sales goals. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. 

What You Will Do:

• Document, track, and monitor all calls, notes, tasks and activities in the LeadingReach designated CRM
• Collaborate with Sales to identify and source potential enterprise level prospects
• Document, track, and monitor all leads and activities in Zoho CRM
• 30-50 outbound calls a day to a variety of leads (warm & hot) that are generated from existing customers and/or sign up on the LeadingReach website
• Handle incoming customer support calls/chats in a timely manner - (in product chat experience is a plus!) 
• Identify sales opportunities and ensure a smooth handoff to sales by scheduling product demonstrations
• Maintain up-to-date extensive knowledge of all LeadingReach product offerings
• Perform user and account verification calls to ensure potential customers are authorized to view and access Protected Health Information (“PHI”) 
• Be prepared to perform product demonstrations for prospects, clearly articulating the value of LeadingReach, as needed 
• Performs other related duties as assigned

What You Need:

Minimum Requirements:

• Bachelor’s degree or equivalent professional experience.
• 1+ years in business development or inside sales.
• Experience in a clinical or healthcare setting preferred.
• Previous SaaS experience a plus.

Skills/Ability:

• Excellent verbal and written communication skills.
• Self-starter with creative problem-solving ability.
• Team player who thrives in a remote environment.
• Confident handling confidential information with accuracy.
• Proficient in Google Workspace, Mac OS, and CRM systems (Zoho experience a plus).
• Reliable internet connection required.

Bonus Points For:

• Experience with healthcare sales cycles or understanding of HIPAA compliance.
• Comfort with Zoom for virtual demos and meetings
• Familiarity with using CRMs like Zoho to manage outbound activity and pipeline 
• Success in fast-paced, high-volume SaaS sales environments.

What We Offer:

Benefits & Perks: 

• Competitive salary with performance-based bonuses.
• 100% remote work (U.S.-based).
• Startup environment within a stable, industry-leading company.
• 20 days PTO, 6 paid mental health days, plus paid holidays.
• Company-sponsored health, vision and dental benefits.
• Matching 401k with immediate vesting
• Flexible schedule with a results-driven culture.
• Fun virtual events (often themed) and annual company gatherings.
• "Pay It Forward" and professional growth initiatives.

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